Apparel and Accessories
We accept returns of domestic orders within 30 days of the date the order was shipped.
Return shipping fees will be the customer's responsibility.
Products must be returned unworn, unwashed, in their original condition and with all tags attached. Please include the original order packing slip in your return package. Returns cannot be combined with multiple orders.
We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
Products marked Final Sale cannot be returned.
100% Satisfaction Guarantee on our products. If you receive your hair extensions and are not happy how they look or feel you may return them for your money back minus shipping if applicable. Any hair extensions that have been altered, washed or worn in any way will not qualify to be returned. I honor this for up to 30 days after purchase (30 days = date package left our facility to date return is received). Orders returned after 30 days will be sent back to the customer.
Hair must be in the original state the same as it was sent to you.
Not the style you were looking for and wanted to exchange to something else? No problem! Just send it back!
We do not refund shipping charges.
For altered products (bundles are unwrapped / extensions have been worn) all sales are final.
The Gift Baskets are Non Returnable